Refund policy

Return & Exchange Policy

At The Twelve' N, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, we offer the following return and exchange policy:

• We accept returns and exchanges on eligible products.
• Exchanges are accepted within 7 days of receiving the product.
• The item must be unused, unwashed, and in its original packaging with all tags intact.
• Returns and exchanges are not applicable for customized or discounted items.
• Customers are responsible for return shipping costs unless the item received is defective or incorrect.